Shipping + Returns
 

Shipping

Australia:

Shipping costs vary depending on distance from our location in Melbourne.

Regional areas may incur additional freight charges to be calculated after purchasing has taken place based on the size/weight of the order, and the delivery location.

International:

Available upon request. Simply email us at info@tuckbox.com.au and we will price the options for shipping. We are proud to have our products in Europe, the USA and Asia. 

 

Terms and Conditions of Sale

Timber colour and characteristic variation: As timber is an organic substance, there will always be a slight colour variation, knots or marks that show the timber's life. Slight variation will not be accepted as a reason to reject an item produced by Tuckbox Design.

Cancellations: Orders may only be cancelled in writing within 48 hours of placing order. As all our products are made to order, a change of mind won't be accepted as a reason for cancellation. If you need to discuss your circumstances please email us on info@tuckbox.com.au

Changes to your order: Production often begins shortly after orders are placed. We are only able to change your order if manufacturing has not already started. Please contact us on info@tuckbox.com.au or phone Dan on 0432156077 to discuss.

Returns: All sales are final. 

 

Intellectual Property

Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.

All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by Tuckbox. Any reproduction or redistribution of the items is prohibited.