Furniture care, support and guidance for your designer purchase
We want you to be as much a part of these designs as we are, so here's some information about customising, the materials and processes we use and care instructions.
Our top shapes, finishes and base colours allow more ways for you to customise your product:
Our timber tops and tables come in a natural seal, bleached, oiled or black stain finish.
- Our standard steel bases are available in white, matte black, mint, polished copper or polished brass.
Floor Protection FROM METAL LEGS
Our steel bases can be ordered with high density plastic feet or thick leather tabs, designed to prolong the metal finish and reduce wear on your floors. To keep these plastic feet securely in place, metal tabs are welded on the inside edge of the raw steel legs prior to any finishes being applied. The plastic tabs are available in black or white and are removable, however the metal tabs they are fixed to are permanently secured. This also means we are unable to retrofit protective feet once an item has left our workshop.
Sustainable and friendly FURNITURE PRODUCTION
Our timber is carefully selected. It is responsibly sourced and we like to use reclaimed and salvaged wherever possible. Our hand-worked timber products are finished with a low VOC protective coating. Low VOC is better for your health, our health, and has a lower impact on the environment.
Individual, unique and original features
Just like you, timber is a natural product and possesses it’s own unique character. No two pieces are completely alike. Please allow for variations in timber grain and shade.
Locally sourced materials
Small parts of our steel work are outsourced locally, and we fabricate the rest. All timber work is done in house.
Caring for your furniture
- Timber: Clean with a damp, non abrasive cloth. Avoid any harsh cleaning products.
- Powdercoat: Clean with a damp, non abrasive cloth. Avoid scuffing by selecting to add protective feet tabs (see below).
- Copper & Brass: After plating & polishing, the metalwork is coated with protective clear sealant. To prolong the life of your furniture, we recommend cleaning with a damp, non abrasive cloth. Avoid any harsh cleaning products.
We proudly offer free shipping of our products to all major cities & their surrounding suburbs within Australia. Regional areas may incur additional freight charges to be calculated after purchasing has taken place based on the size/weight of the order, and the delivery location. You will be contacted shortly after placing your order should any additional charges apply.
Available upon request. Simply email us at firstname.lastname@example.org and we will price the options for shipping. We are proud to have our products in Europe, the USA and Asia.
TERMS AND CONDITIONS OF SALE
Timber colour and characteristic variation: As timber is an organic substance, there will always be a slight colour variation, knots or marks that show the timber's life. Slight variation will not be accepted as a reason to reject an item produced by Tuckbox Design.
Cancellations: Orders may only be cancelled in writing within 48 hours of placing order. As all our products are made to order, a change of mind won't be accepted as a reason for cancellation. If you need to discuss your circumstances please email us on email@example.com
Changes to your order: Production often begins shortly after orders are placed. We are only able to change your order if manufacturing has not already started. Please contact us on firstname.lastname@example.org or phone Dan on 0432156077 to discuss.
Returns: All sales are final.
Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.
All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by Tuckbox. Any reproduction or redistribution of the items is prohibited.